That's exactly what I did, tested out a bunch of different frontends (HyperSpin, LaunchBox/BigBox, emulationstation, Attract Mode) and finally settled on RetroFE as it fit my style and what I was looking for more than the rest. I believe phulshof is trying to get things more organized with the new site (retrofe.nl), he didn't have control over the current one so he was limited in what he could accomplish. I know he already made a post in there asking for story files.
I also think the forum/community isn't very large or active but it seems like more people are trickling in. So that could also account for the lack of info and organization. I don't think I've even posted in the forum and I've been using it for a while now (shame on me). Hell, even with large user bases it's usually only a select few that contribute. I know that on the HS site there's maybe 3-4 of us actively trying to improve the xmls and not many more than that doing artwork regularly.
If you guys eventually decide to venture into the databases let me know, I'd be willing to help where I can. I know that's not going to be a small undertaking and you 3 already have your hands full with life and current dev.